Shipping

FREE EXPRESS SHIPPING IN EUROPE

We offer FREE Express Shipping for all orders in Europe. Otherwise, shipping is $30.  

COVID-19 UPDATE

We are pleased to say that our warehouse is still operational at this time. Although Covid-19 may affect the timeframe in which some orders are shipped and received, there are currently no shipping restrictions. We are working hard to make sure our standard shipping speeds are met as much as possible.

ENJOY FREE SHIPPING ON ORDERS IN EUROPE

The free shipping offer will automatically be applied to your bag. If you are ordering from outside of Europe, the shipping fee is $30. 

HOW LONG WILL MY ORDER TAKE TO SHIP?

We do our best to process purchases placed during normal business hours within 1-3 business days. Please note that orders placed during the holiday season and periods with larger sales volumes may take 5-7 business days to process and ship.

HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?

Average shipping times:
We use DHL EXPRESS for a fast and reliable shipping service to your door in 2-5 working days. 
The above shipping times are estimates only. Actual delivery times may vary depending on shipping location.

DO YOU COVER DUTIES?

Yes, VAT in Europe is included from February 2022.

DO YOU SHIP TO PO BOXES?

Unfortunately we are unable to ship to PO Boxes. Please use an alternative address at checkout.

HOW CAN I TRACK MY ORDER?

Once your order has shipped you should receive a confirmation with your tracking number and link attached. 

If there is an error with your order, please email hei@theasanas.no and we will do everything we possibly can to assist you. 

WHICH PACKING MATERIAL ARE YOU USING FOR SHIPPING?

We strive to use only eco-friendly packing for our sendings. Our products are shipped using 100% recycled or recyclable cardboard, kraft paper and biodegradable bags.